Agreement to Terms
Welcome to Warakuya Japanese Restaurant. These Terms of Service ("Terms") govern your access to and use of our website warakuya.shop (the "Website") and our restaurant services (collectively, the "Services").
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
Use of Our Services
Eligibility
By using our Services, you represent and warrant that:
- You are at least 18 years old, or have the consent of a parent or guardian
- You have the legal capacity to enter into these Terms
- You will use our Services in accordance with these Terms and all applicable laws
Reservations
When making a reservation through our Website or by phone:
- You must provide accurate and complete information
- You must arrive within 15 minutes of your reservation time
- We reserve the right to cancel reservations for no-shows
- For large groups, we may require a deposit or pre-payment
- We reserve the right to refuse service to anyone
Prohibited Conduct
You agree not to:
- Use our Website or Services for any illegal purpose
- Interfere with or disrupt our Website or servers
- Attempt to gain unauthorized access to any part of our Website
- Use any automated system to access our Website
- Impersonate any person or entity
- Submit false or misleading information
- Engage in any conduct that restricts or inhibits others from using our Services
Intellectual Property
Ownership
All content on our Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, and software, is the property of Warakuya Japanese Restaurant or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:
- Reproduce, modify, distribute, or display any content without our prior written consent
- Use our trademarks or logos without our prior written consent
- Create derivative works from our content
- Use our content for commercial purposes without authorization
User Content
If you submit any content to us (e.g., reviews, photos, feedback):
- You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content
- You represent that you own or have the right to submit such content
- Your content does not violate any third-party rights or applicable laws
- We reserve the right to remove any content at our discretion
Product Information and Pricing
Menu Items
We strive to provide accurate descriptions and pricing for all menu items. However:
- Prices are subject to change without notice
- Menu items may vary based on availability and seasonality
- Images of food items are for illustration purposes only
- We reserve the right to modify or discontinue menu items
Allergies and Dietary Requirements
While we make every effort to accommodate dietary requirements:
- Please inform our staff of any allergies or dietary restrictions
- We cannot guarantee that any item is completely free of allergens
- Cross-contamination may occur in our kitchen
- Customers with severe allergies dine at their own risk
Payment Terms
Payment Methods
We accept the following payment methods:
- Cash
- Credit cards (Visa, Mastercard)
- Debit cards
- NFC mobile payments
Refunds and Cancellations
- All sales are final unless otherwise stated
- Refunds are provided at our discretion
- Pre-paid reservations may be subject to cancellation fees
Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
- Uninterrupted or error-free service
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WARAKUYA JAPANESE RESTAURANT AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Personal injury or property damage
- Food-related illness (except as required by law)
- Any damages arising from your use of our Website or Services
Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Warakuya Japanese Restaurant and its employees, officers, directors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- Your use of our Website or Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your conduct in our restaurant
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website or Services after such changes constitutes your acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Warakuya Japanese Restaurant regarding your use of our Website and Services, superseding any prior agreements.
Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or any other provision.
Contact Information
If you have any questions about these Terms, please contact us:
Warakuya Japanese Restaurant
2, Jalan Kenari 18A
Bandar Puchong Jaya
47100 Puchong, Selangor
Malaysia
Phone: +603-8071-0001
Email: info@warakuya.shop