Introduction
Welcome to Warakuya Japanese Restaurant ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warakuya.shop or interact with us.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or inquiry
- Contact us via phone, email, or social media
- Sign up for our newsletter or promotions
- Participate in surveys or feedback
- Visit our restaurant
This information may include:
- Name
- Phone number
- Email address
- Reservation preferences
- Dietary requirements or allergies
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing reservations
- Responding to your inquiries and requests
- Providing customer support
- Sending promotional communications (with your consent)
- Improving our website and services
- Analyzing usage patterns and trends
- Complying with legal obligations
- Protecting against fraudulent or illegal activity
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, reservation systems).
- Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
- Analyze website traffic
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites (e.g., Facebook, Google Maps). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Warakuya Japanese Restaurant
2, Jalan Kenari 18A
Bandar Puchong Jaya
47100 Puchong, Selangor
Malaysia
Phone: +603-8071-0001
Email: info@warakuya.shop